- 08 8553 2037
- admin@kimedical.com.au
- 64 Murray Street, Kingscote
- Mon - Fri 8:45am - 4:45pm
- After Hours Urgent Care: KI Health Service
The Kangaroo Island Medical Clinic provides a comprehensive range of medical services.
Please note KI Medical Clinic does not accept Walk-In appointments.
Please see your doctor if you think you need a specialist referral.
In addition to services provided at the Medical Clinic, our doctors may be able to provide home visiting services where appropriate. If you feel you (or a relative or friend) require a home visit, please contact the clinic. Our receptionist will discuss your request with the doctor, and call you back with further details.
To the residents of Parndana and the western end of Kangaroo Island
KI Medical Clinic would like to announce that with support from Dr Sophie West & the Parndana community, we have been successful in securing a medical service in the Parndana township.
Dr Sophie West will be providing a weekly clinic on Tuesdays at the Parndana Community Centre on Jubilee Ave.
As of March 2026 A Practice Nurse will be attending the Parndana Clinic weekly to support Dr West and will be offering further services such as Blood Tests, Cervical Screenings, Health Assessments, Care Plans, Wound Care and Diabetes Assessments.
To secure your booking, please phone the KI Medical Clinic on 08 8553 2037.
Parndana Medical Clinic, like KI Medical Clinic is a bulk billing practice for Medicare eligible patients. Private fees may apply for some consultations and are payable on the day of consultation, with payment collected directly by the admin team.
We thank all parties involved in securing this service.
To the residents of Penneshaw and the Dudley Peninsula
KI Medical Clinic would like to announce that with support from Dr Alec Stolz, Penneshaw progress association & Penneshaw community we have secured a medical service for the residents of Penneshaw.
Dr Alec Stolz will be providing a weekly clinic on Wednesdays and Thursdays at the Penneshaw Medical Clinic.
A Practice Nurse will be attending Penneshaw Clinic bi-monthly to support Dr Stolz and will be offering further services such as Blood Tests, Cervical Screenings, Health Assessments, Care Plans, Wound Care and Diabetes Assessments.
To secure your booking, please phone the KI Medical Clinic on 08 8553 2037.
Penneshaw Medical Clinic, like KI Medical Clinic is a bulk billing practice for Medicare eligible patients. Private fees may apply for some consultations and are payable on the day of consultation, with payment collected directly by the admin team.
We thank all parties involved in securing this service.
As of 1st November 2025, Kangaroo Island Medical Clinic is a Bulk Billing practice with 'No Gap' fees for Medicare eligible consultations.
Overseas Patients (without Medicare eligibility) and Private Medical Consultations/services, will still attract a consultation fee that is payable on the day
Kangaroo Island Medical Clinic is a private clinic and as such full payment is required at the time of consultation. Payments can be made via cash, cheque, Visa, MasterCard, or EFTPOS. Pricing effective as of 1st July 2025.
| Short Consult Fees | ||
| Standard Fee | $39.55 | |
| Regular Consult Fees | ||
| Standard Fee | $81.40 | |
| Long Consult Fees | ||
| Standard Fee | $130.90 | |
| Extended Consult Fees | ||
| Standard Fee | $179.60 | |
Dressings will attract a charge of $10.00
| Short Phone Consult Fees | ||
| Standard Fee | $39.55 | |
| Regular Phone Consult Fees | ||
| Standard Fee | $81.40 | |
| Long Phone Consult Fees | ||
| Standard Fee | $130.90 | |
| Extended Phone Consult Fees | ||
| Standard Fee | $179.60 | |
Payment is required in full on the day of your consultation if you are not entiteld to a Medicare Bulk Billed consultation or service.
Any issues with these fees must be discussed directly with the practice manager.
Appointments are made available each weekday at 8:45am. Please note that we do not accept Walk-In nurse or GP appointments at this time. For SA Pathology related services, please book an appointment with our nursing staff. Phone the clinic at 8:45am to book an appointment for the same day.
The majority of appointments are reserved for booking on the day, to ensure you can see a doctor on the day that you are unwell. Using this system is helping us to avoid the excessive wait for a GP (sometimes up to 6 weeks) experienced in other areas of rural SA.
These appointments are released on the day and available to callers from 8:45 am each morning.
We do our best to ensure consistent availability each day, however in periods of high demand we do run short of appointments – if this is the case, our receptionist may ask for some information about your medical condition and seek advice from a doctor or nurse as to how urgently you should be seen.
If you are continually having difficulty getting an appointment, please ask to speak to the Practice Manager.
A limited number of appointments are available each day for booking ahead, for patient convenience some planning is usually required to take advantage of book ahead appointments, as they may be booked out 1-2 weeks in advance
The following appointments are also booked in advance:
We regularly support medical students from Flinders University who wish to undertake clinical placement on Kangaroo Island. Please let us know if you do not wish to have a student present during your consult.
Review the privacy policy here.
For patients of foreign background and ethnicity, who do not speak English or who are more proficient in another language, our staff can arrange to utilise the free Translating and Interpreter Service (TIS).
If you are required to have pathology or other tests taken, you will need to phone the clinic to obtain your results – please do not assume that no contact from KI Medical Clinic following a test or investigation means a normal result. For most standard tests, the results will be available within 72 hours; please contact the clinic on 08 8553 2037 and ask to speak to the results desk to obtain your results.
You will be automatically enrolled in our HotDoc recall/reminder system, which means you may receive reminders by post, telephone call or sms. Please advise us if you would prefer not to be contacted regarding preventative health reminders.
If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or contact the Practice Manager by phone, or email. Alternatively, feedback forms are available in the waiting room. This practice has a protocol for the handling of complaints, and you can be assured that your complaint will be dealt with in a sincere and professional manner. Should you feel that your complaint has not been dealt with satisfactorily you may direct your concerns to the Health and Community Services Complaints Commissioner (HCSCC). Call 1800 232 007 between 9am and 5pm, Monday to Friday or visit their website using the link above, and select the option that is best for you.
TELEPHONE COMMUNICATIONS
During business hours 8:45am – 4:45pm, we aim to answer calls as promptly as possible. Telephone is our primary method of contacting patients. When you call, you will hear our automated greeting before being connected to a staff member. If we are unable to assist you immediately with routine or non-urgent enquiries, we will return your call as soon as possible—usually within two business days.
Urgent messages are prioritised and actioned on the same day. All clinically relevant phone conversations are documented in your medical record. Please note: After 4:45 pm, our phones are switched off. If you call during this time, an automated message will advise that our phones are closed, when to call back, and to dial 000 in an emergency.
EMAIL COMMUNICATIONS
Kangaroo Island Medical Clinic provides an automatic response to confirm that emails will be addressed within two business days. Our designated inbox is monitored regularly throughout the day. Administrative staff review incoming emails, verify details, and forward them to the appropriate clinician or team.
Please note that email is not a fully secure method of communication. For this reason, email should only be used for administrative matters unless you have provided explicit consent for clinical communication. If consent is given, it will be recorded in your medical file.
In an emergency, please dial 000.
The Kangaroo Island Medical Clinic is open Monday to Friday, 8:45 am to 4:45 pm. If you need urgent care outside of these hours, please contact the KI Health Service (hospital) by phone on 08 8553 4200. The Health Service is located at Corner Wheelton Street and The Esplanade, Kingscote SA 5223. At the KI Health Service you will be triaged by the RN and the on-call doctor will be called in if necessary.