COVID 19 Restrictions
We are currently offering a mix of face-to-face and telephone or video-based consulting. Please let us know your preferred appointment type when booking, or if you are unsure ask us for advice.
We ask that you please do not attend the Medical Clinic or Hopsital if you have cold and flu symptoms, unless you are advised by staff to do so.
If you are required to attend the clinic, we ask that you follow strict hygiene guidelines outlined at the entrance and throughout the clinic. Please also follow instructions from our reception staff about wearing of masks, and where to sit to wait for your appointment. Please be prepared that we may ask you to wait in your car. Unfortunately we are no longer able to take cash payments. Please be vigilant with ensuring any PPE, tissues, plastic cups etc. are placed in bins immediately after use.
Importantly, we will require patients to take the following precautions. Ask yourself:
- Do you have a cough, cold or flu symptoms, or fever?
- Have you had contact with someone diagnosed with or suspected of having COVID-19 (Coronavirus)?
If you have answered yes to both of these questions, and you are well enough, please self-isolate at your residence and call the clinic on 8553 2037 (business hours) or hospital 8553 4200 (after hours) for further instructions.
If you have answered yes to both of these questions, and you are in distress, please attend the KI Health Service (phone ahead if able). If you are attending the KI Health Service, please follow the advice of staff, and do not enter the hospital until advised to do so. In an emergency, dial 000.
A walk-in testing centre has been established near the hospital. This clinic is generally open Monday, Wednesday and Friday from 9:00 am 12:30 pm, however these hours may vary. If you have a query regarding testing, please phone the the hospital on 8553 4200, or clinic on 8553 2037 (during business hours). Staff will ask you some screening questions and then, if indicated, give you instructions for testing. If you attend the testing centre, please take note of signs directing you to the waiting area on the deck of the Cook Centre.
Further information from SA Health can be found at
The SA COVID-19 Information Line can be contacted by phone 1800 253 787.
The National Coronavirus Information Hotline can be contacted by phone 1800 020 080.