Updated information regarding our appointment system
We are currently offering a mix of face-to-face and telephone or video-based consulting. Please let us know your preferred appointment type when booking, or if you are unsure ask us for advice.
Our appointments are generally being offered on the day (that is, phone at 8:45 am to make an appointment), however our staff are always happy to take a call at any time of day if you are unwell and unsure about what to do.
Whilst demand for appointments is particularly high at the moment, please be assured we are here for you. If you are having continued difficulty getting an appointment, let us know and we will try to make a suitable arrangement.
From 1st July, we have returned to some private billing. Please see our fees page for more info.
Importantly, we ask that you please do not attend the Medical Clinic or Hopsital if you have cold and flu symptoms, unless you are advised by staff to do so.
If you are required to attend the clinic, we ask that you follow strict hygiene guidelines outlined at the entrance and throughout the clinic. Please also follow instructions from our reception staff about wearing of appropriate PPE, and where to sit to wait for your appointment. Please be prepared that we may ask you to wait in your car. Unfortunately we are no longer able to take cash payments. Please be vigilant with ensuring any PPE, tissues, plastic cups etc. are placed in bins immediately after use.
Importantly, we will require patients to take the following precautions. Ask yourself:
- Do you have a cough, cold or flu symptoms, or fever?
- Have you travelled overseas or interstate recently or have you had contact with someone diagnosed with or suspected of having COVID-19 (Coronavirus)?
If you have answered yes to both of these questions, and you are well enough, please self-isolate at your residence and call the clinic on 8553 2037 (business hours) or hospital 8553 4200 (after hours) for further instructions.
If you have answered yes to both of these questions, and you are in distress, please attend the KI Health Service (phone ahead if able). If you are attending the KI Health Service, please follow the advice of staff, and do not enter the hospital until advised to do so. In an emergency, dial 000.
A testing centre has been established near the hospital. If you are concerned that you require testing, please phone the clinic on 8553 2037 during business hours or the hospital on 8553 4200 after hours. Staff will ask you some screening questions and then, if indicated, give you instructions for testing. Please do not attend the testing centre until you have been advised to do so by clinic or hospital staff.
Further information from SA Health can be found at https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/health+topics/health+topics+a+-+z/covid+2019/community/information+for+the+community+-+covid-19
The SA COVID-19 Information Line can be contacted by phone 1800 253 787.
The National Coronavirus Information Hotline can be contacted by phone 1800 020 080.
We have completed our outreach clinics for flu vaccinations, however still have vaccines available. If you have not had your flu vaccination, or have a child due for a booster, please phone us to arrange an appointment at the clinic.
Please note the above information is current as at 8th July 2020, and is likely to change over time.